Who we are
The domain name of this website is https://coffematt.com/
Introduction
This section of our website concerns the special terms of use of our online store, which include the “Privacy Protection Policy” and the “Cookies Policy” (called the “Data Protection and Processing Policy”). These special terms are an integral part of the Terms of Use of the “Coffee Matt” Online Store.
Privacy Protection Policy
The Privacy protection policy covers the personal data of visitors, users and members, as collected by our company, for the purpose of providing our services. Also, this section analyzes the conditions for the collection, processing and management of the personal data of users and members by our company. If you do not agree with these terms, you must not proceed with the registration process and the creation of an account on our Website.
1. Browse the Website
Our Website is designed in such a way that you can browse as a guest in our online store, “Coffee Matt”, without revealing your identity and without providing any of your personal information, unless you have previously given your express consent.
2. Collection of Personal Data
2.1. We are committed to making every effort to protect the privacy of your information. In order to be able to register as a member on our website and place an order or receive informational material and any privileges from us or to be informed about any matter concerning you or the Company, you expressly accept the provision of your necessary personal information (Name, Address, E-mail Address, Postal Code, Telephone), by completing the relevant membership registration form on our website.
The above information can be viewed or modified at any time, without any charge to you, using your personal password. That is, if you are a registered user, the correction or modification of your personal information can be done by you, by referring to our website and in the field “MY ACCOUNT” where, using your personal password, you have the possibility to edit your information . Please note that security when using our website depends on your correct use and keeping of your passwords confidential.
2.2. In addition, if you wish to place an order from our online store, either as a simple user or as a registered member of our website, you fill in the corresponding order form, where in addition to your necessary personal information, you may be asked for more specific information, such as shipping-delivery of an order, billing information or details about a quote you have requested.
2.3. Attention: The accuracy and authenticity of the information you provide us is your responsibility. In the event that incorrect or false information is found to have been submitted, our Company reserves the right to delete your account, reserving any further right. In addition, in the event that you transfer personal information of a third party to us, you are responsible for having informed the person in question about the use of his information and for obtaining his express consent for the provision of this information to our Company, for the purposes which are analyzed below.
2.4. Our Company periodically sends newsletters to its users and members. As a simple user of our website, you can only provide us with your email, for this purpose, in the corresponding registration form for the company’s newsletter. As a registered member on our website, you are automatically added to the list of recipients of newsletters to the email you indicate there. In every newsletter you receive, you have the option to unsubscribe, with a relevant link at the end of the email. You can also unsubscribe from sending newsletters in the corresponding field of our website (opt out).
3. Processing of Personal Data
Our company, as the controller of your personal data, undertakes the obligation to ensure the confidentiality of your personal data and to ensure that you exercise your rights. The company fully complies with the provisions of Law 2472/1997, as it applies, regarding the protection of your personal data, observing all the obligations arising from it, with the aim of lawful and legitimate processing of your personal data. We inform you that the personal data collected by us, with your express consent, are those that we deem necessary and appropriate, for the fulfillment of the following defined purposes:
1) the development and execution of the sales contract as concluded between us, upon completion of your order
2) the promotion of our offers and any purchase privileges from our Company
3) sending electronic information material (newsletter)
4) processing your requests
5) the resolution of emerging issues related to your order
6) the receipt of gifts after a competition draw
We point out that apart from the above-mentioned processing purposes, your data is not subject to any other processing and for any other purpose incompatible with those already specified. In addition, the personal data you provide us is limited exclusively to what is appropriate and necessary to ensure the provision of our services and the legality of relevant transactions..
Our company does not transfer your personal information, as provided by you, to any other organization or partner that is not connected to the Company. Moreover, they are not allowed to be used by any third party, without complying with the provisions of Law 2472/97, Data Protection Directive (95/46/EC), ePrivacy Directive (2002/58/EC, amended 2009/136/EC ), as they apply today regarding the protection of personal data.
4. Disclosure of Personal Data
Our Company reserves the right to disclose any personal data you provide us, to third parties that are not subsidiaries or affiliated companies with us, exclusively and solely in order to:
- to comply with requirements of law, court orders or government regulations,
- to protect its rights and property, the Website or other users of the Website,
- to act under urgent circumstances for the personal safety of its users, its websites or the public,
- to comply with valid legal process.
5. Access and Objection Rights
5.1. You have the right to access and process your personal data, as well as the right to raise any objections. If you are a registered user, the correction or modification of your personal information can be done by you, by referring to our website and in the field “MY ACCOUNT” where by using your personal password, you have the possibility to see and edit the information your. Also, in any case, you can request the correction, modification or even deletion of your personal data from our Company.
5.2. In order to protect your personal data and your safety, the relevant request for correction, modification or deletion should be a document, signed and your identity confirmed in it (Original Signature). You can send us your request to the address of the company <Bakogianni 37, Peraia, Thessaloniki, 57019> or by mail to the address <info@coffeematt.com>. We undertake to respond to this in writing within fifteen (15) calendar days.
6. Hyperlinks
Through our website, you may have access to other third-party websites such as social networking sites such as Facebook and Instagram. In any case, if you use this service, information is exchanged with those websites and the information you share will be governed by their respective privacy policies. Our Company is in no way bound by the conditions set by these third-party services and it is your responsibility to refer to the privacy policies of these services regarding the processing of your data.
A cookie is a set of data in the form of a small anonymous trace (“text file”) and can be sent from the online store to the browser (“browser”) of the user’s computer, where it is stored and through which the user can be identified user’s computer, but not the user himself. You can, if you wish, modify your browser settings to reject some or all cookies. Some functions, however, are only available through the use of cookies and may not be available afterwards.
7. Cookies Policy
Our website uses cookie technology to manage sessions, provide personalized web pages and tailor advertising and other content to reflect users’ particular needs and interests. These cookies collect information that cannot be associated with a specific person (non-personal) and help our Company exclusively to provide better services, as they serve the smooth operation of our Website and facilitate user access to it.
8. Amendments to this Policy
Our Company reserves the right to change or modify the Privacy Policy at any time, without prior notice to its users or members. You must check each time for possible changes and if you continue to visit and use our website, it is assumed that you accept the modified terms and that you grant their consent and approval. Otherwise, you must refrain from visiting-using our website and using the services it offers. The revised version of this Policy will be valid from the moment of its posting on our website, when the “last updated” date at the beginning of this will also change.
9. Payment methods
All payments made using a card are processed through Viva Wallet’s electronic payment platform and uses TLS 1.2 encryption with a 128-bit encryption protocol (SecureSocketsLayer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
